| Team Communication |
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| WITHOUT GOOD COMMUNICATION THE TEAM WILL NOT SUCCEED |
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| LEARN HOW TO: |
- present and team brief
- manage discussions and run effective meetings
- communicate decisions and inform
- write clearly and economically
- deal with conflict and accept compromise
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| AIM TO: |
- listen and be inclusive
- establish top down/bottom up communication
- be available and make contact with others
- welcome initiative in others to inform about issues, ideas, solutions
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| ESTABLISH: |
- pro-activity and initiative in the team
- a participative environment
- open communication and a listening culture
- confidence and the motivation to communicate with others
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| OBJECTIVES |
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| The seminar enables participants to: |
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| Be Pro-active |
- take the initiative in communication
- create clear and open avenues for communication
- encourage different opinions
- build trust and cooperation
- prevent conflict through misunderstanding
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| Communicate |
- be inclusive and build positive professional relationships
- manage information and discussion directly
- speak, question, listen, summarise effectively
- write clearly and economically – emails, memos, reports
- brief, present and keep all informed
- run good meetings, clarify agendas and set up effective action plans
- establish top down/bottom up communication
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| Lead |
- clarify responsibilities and team/company strategy
- establish transparency in tasks and individual and team roles
- make decisions directly and communicate them effectively
- manage time and make time for others
- establish respect for meetings
- keep promises and inform
- establish open access for contact
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