| Communication Skills |
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| DEVELOP COOPERATION AND EFFECTIVE INTER-ACTION |
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| LEARN HOW TO: |
- employ strategies for communication
- handle people
- manage discussions and decisions
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| AIM TO: |
- build confidence and make good impressions
- process information quickly and apply knowledge directly
- communicate clearly, directly and assertively
- influence others positively
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| ESTABLISH: |
- cooperation
- respect
- more agreement and less conflict
- effective meetings and good relationships
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| OBJECTIVES |
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| The seminar enables participants to: |
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| Prepare |
- process information quickly
- apply knowledge directly
- set up talks and discussions
- plan input for meetings
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| Build Relationships |
- make good impressions
- manage the perception of others
- be objective
- balance interests
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| Communicate |
- establish oneself
- inter-act creatively and constructively
- present a persuasive case and sell ideas
- question, listen, note-take and summarise actively
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| Manage |
- motivate agreement
- focus others on attention and action
- achieve compromise
- get decisions made
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